Wix service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Wix Down? Check wix.com Status and Outages
Run a live reachability check for wix.com. Compare the regional responses with the problem you see in Wix.
Find Wix help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
-
Verdict
-
Response Time
-
Final URL
-
Regional checks
Is Wix working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Wix connection and service problems
Wix separates account access, its editor and published customer websites. Its help centre groups site-performance issues and known problems, so a wix.com homepage response is only one signal.
The checker above requests wix.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Wix action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate work & learning services, compare these individual checks: Weebly status check, WordPress.com status check, Webflow status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse work app checks.
Wix status information and official help
Wix help and reporting
Use the official help route for Wix; identify the specific product and action described on this page.
Open wix.com
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
Where to report problems with Wix
Open Wix help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Details to include in your report
Site URL, editor/published/account step, browser and time; remove private dashboard links and credentials.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Wix.
What to check when Wix is not working
These are troubleshooting comparisons, not claims that Wix is currently experiencing a particular incident.
Start with the action that failed
Compare your published site with the Wix dashboard or editor. Preserve edits before refreshing a session that may not have saved.
Narrow down the affected service
If the custom domain fails but the editor opens, investigate domain and publishing settings separately. For organisation SSO problems, include that sign-in path rather than changing an unrelated password.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Wix is down
- Compare editor and published site.
- Preserve unsaved changes.
- Check the custom domain.
- Open Wix support.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
A useful comparison for Wix
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about Wix problems
Can my published Wix site fail while the Wix editor still works?
Compare your published site with the Wix dashboard or editor. Preserve edits before refreshing a session that may not have saved. If the custom domain fails but the editor opens, investigate domain and publishing settings separately. For organisation SSO problems, include that sign-in path rather than changing an unrelated password.
Where can I report a problem with Wix?
Use the community buttons on this page to share whether the service works for you. For help from Wix, use the official help/reporting resource linked above. Use the official help route for Wix; identify the specific product and action described on this page.
What should I check first when Wix is not working?
Compare your published site with the Wix dashboard or editor. Preserve edits before refreshing a session that may not have saved. If the custom domain fails but the editor opens, investigate domain and publishing settings separately. For organisation SSO problems, include that sign-in path rather than changing an unrelated password.
What information helps Wix support investigate?
Site URL, editor/published/account step, browser and time; remove private dashboard links and credentials.