USPS help and reporting
Use the provider’s help for USPS Tracking, Informed Delivery and Click-N-Ship. Keep the failed step and its timestamp ready.
Live Domain Check
Is USPS Down? Check usps.com Status and Outages
Run a live reachability check for usps.com. Compare the regional responses with the problem you see in USPS.
Find USPS help and reporting links, specific checks, and step-by-step guidance below the live result.
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Checking reachability from multiple regions.
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Regional checks
Is USPS working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—working reports
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Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding USPS connection and service problems
For USPS users in the United States, compare USPS Tracking, Informed Delivery and Click-N-Ship with the public usps.com website. A response from that hostname does not verify every signed-in account or app operation.
The checker above requests usps.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual USPS action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Other checks in shopping & services: UPS status check, FedEx status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse shopping and payment checks.
USPS official website and help
Open usps.com
Open the website in your browser and compare it with the result above.
Where to report problems with USPS
Open USPS help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Carrier/product, tracking or account step, scan time and error; provide barcodes and addresses only privately.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to USPS.
What to check when USPS is not working
These are troubleshooting comparisons, not claims that USPS is currently experiencing a particular incident.
Start with the action that failed
Compare the tracking form with the last scan and the label-purchase flow; delayed delivery does not prove the website is down.
Narrow down the affected service
Read the last recorded scan separately from whether the lookup form works. Delivery events and label purchases require different support topics.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if USPS is down
- Compare the website response. Open usps.com in your browser and run the website check. Compare the time and error; a homepage response does not verify every feature.
- Test the feature that failed. Compare the tracking form with the last scan and the label-purchase flow; delayed delivery does not prove the website is down.
- Check for a different cause. Read the last recorded scan separately from whether the lookup form works. Delivery events and label purchases require different support topics.
- Keep useful report details. Carrier/product, tracking or account step, scan time and error; provide barcodes and addresses only privately.
A useful comparison for USPS
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about USPS problems
How can I investigate a problem with USPS Tracking, Informed Delivery and Click-N-Ship?
Compare the tracking form with the last scan and the label-purchase flow; delayed delivery does not prove the website is down. Read the last recorded scan separately from whether the lookup form works. Delivery events and label purchases require different support topics.
Where can I report a problem with USPS?
Use the community buttons on this page to share whether the service works for you. For help from USPS, use the official help/reporting resource linked above. Use the provider’s help for USPS Tracking, Informed Delivery and Click-N-Ship. Keep the failed step and its timestamp ready.
Does a successful usps.com check confirm every USPS feature works?
For USPS users in the United States, compare USPS Tracking, Informed Delivery and Click-N-Ship with the public usps.com website. A response from that hostname does not verify every signed-in account or app operation. Compare the original measurement time with the specific action that failed.
What information helps USPS support investigate?
Carrier/product, tracking or account step, scan time and error; provide barcodes and addresses only privately.