Lichess help and reporting
Use the official help route for Lichess; identify the specific product and action described on this page.
Live Domain Check
Is Lichess Down? Check lichess.org Status and Outages
Run a live reachability check for lichess.org. Compare the regional responses with the problem you see in Lichess.
Find Lichess help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
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Checking reachability from multiple regions.
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Verdict
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Regional checks
Is Lichess working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
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Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Lichess connection and service problems
Lichess separates live play, studies, puzzles and account or moderation actions. Its contact page provides different routes for bugs, account support and appeals.
The checker above requests lichess.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Lichess action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate gaming services, compare these individual checks: Nintendo status check, Chess.com status check, EA status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse gaming service checks.
Lichess status information and official help
Open lichess.org
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
We have not linked a separate status page for this service. Check the official help page for current notices.
Where to report problems with Lichess
Open Lichess help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Details to include in your report
Game/study URL, variant, time control, device and error time; do not post private account or moderation correspondence.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Lichess.
What to check when Lichess is not working
These are troubleshooting comparisons, not claims that Lichess is currently experiencing a particular incident.
Start with the action that failed
Keep the game or study URL and note whether the board, clock or server connection fails. Avoid closing an active game simply to run a comparison.
Narrow down the affected service
For an account restriction, use the appeal/account route rather than reporting a general outage. A failed analysis or study action should identify that feature separately from live play.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Lichess is down
- Preserve the game or study link.
- Identify the failing feature.
- Read account notices.
- Use the appropriate contact route.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
A useful comparison for Lichess
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about Lichess problems
Should a Lichess account restriction be reported as site downtime?
Keep the game or study URL and note whether the board, clock or server connection fails. Avoid closing an active game simply to run a comparison. For an account restriction, use the appeal/account route rather than reporting a general outage. A failed analysis or study action should identify that feature separately from live play.
Where can I report a problem with Lichess?
Use the community buttons on this page to share whether the service works for you. For help from Lichess, use the official help/reporting resource linked above. Use the official help route for Lichess; identify the specific product and action described on this page.
What should I check first when Lichess is not working?
Keep the game or study URL and note whether the board, clock or server connection fails. Avoid closing an active game simply to run a comparison. For an account restriction, use the appeal/account route rather than reporting a general outage. A failed analysis or study action should identify that feature separately from live play.
What information helps Lichess support investigate?
Game/study URL, variant, time control, device and error time; do not post private account or moderation correspondence.