Live Domain Check

Is itch.io Down? Check itch.io Status and Outages

Run a live reachability check for itch.io. Compare the regional responses with the problem you see in itch.io.

Find itch.io help and reporting links, specific checks, and step-by-step guidance below the live result.

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Checking reachability from multiple regions.

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Regional checks 8 regions

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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy

Understanding itch.io connection and service problems

itch.io separates storefront browsing, purchase/download access, creator dashboards and its desktop app. Individual game pages can also change availability independently of the platform.

The checker above requests itch.io from eight configured locations and shows the responses and measurement times. Compare those observations with the actual itch.io action that failed. A homepage response alone cannot verify an account, app workflow or transaction.

Other checks in gaming: Chess.com status check, CurseForge status check, Lichess status check, Nexus Mods status check. Compare results separately; these links do not establish a shared outage.

Looking for another service? Browse gaming service checks.

More services for international users.

itch.io official website and help

itch.io help and reporting

Use the official help route for itch.io; identify the specific product and action described on this page.

Open itch.io

Open the website in your browser and compare it with the result above.

Where to report problems with itch.io

Open itch.io help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.

Details to include in your report

Game page, buyer/creator role, purchase/download/app step and time; keep receipts, private keys and account details private.

Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to itch.io.

What to check when itch.io is not working

These are troubleshooting comparisons, not claims that itch.io is currently experiencing a particular incident.

Start with the action that failed

Open the game page and compare it with your purchase or download record. After a payment uncertainty, look for the existing purchase before buying again.

Narrow down the affected service

For a game's own crash, contact the developer through that game's support information. Use itch.io support for account, purchase or platform-delivery problems instead.

Read the actual checker response

A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.

How to check if itch.io is down

Compare the website response. Open itch.io in your browser and run the website check. Compare the time and error; a homepage response does not verify every feature.
Test the feature that failed. Open the game page and compare it with your purchase or download record. After a payment uncertainty, look for the existing purchase before buying again.
Check for a different cause. For a game's own crash, contact the developer through that game's support information. Use itch.io support for account, purchase or platform-delivery problems instead.
Keep useful report details. Game page, buyer/creator role, purchase/download/app step and time; keep receipts, private keys and account details private.

Four checks when itch.io is not working: Compare the website response; Test the feature that failed; Check for a different cause; Keep useful report details — Separate the itch.io website response from the specific action that failed.

A useful comparison for itch.io

Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.

Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.

Frequently asked questions about itch.io problems

Should a broken itch.io game be reported to itch.io or its developer?

Open the game page and compare it with your purchase or download record. After a payment uncertainty, look for the existing purchase before buying again. For a game's own crash, contact the developer through that game's support information. Use itch.io support for account, purchase or platform-delivery problems instead.

Where can I report a problem with itch.io?

Use the community buttons on this page to share whether the service works for you. For help from itch.io, use the official help/reporting resource linked above. Use the official help route for itch.io; identify the specific product and action described on this page.

Does a successful itch.io check confirm every itch.io feature works?

itch.io separates storefront browsing, purchase/download access, creator dashboards and its desktop app. Individual game pages can also change availability independently of the platform. Compare the original measurement time with the specific action that failed.

What information helps itch.io support investigate?