Khan Academy help and reporting
Use the official help route for Khan Academy; identify the specific product and action described on this page.
Live Domain Check
Is Khan Academy Down? Check khanacademy.org Status and Outages
Run a live reachability check for khanacademy.org. Compare the regional responses with the problem you see in Khan Academy.
Find Khan Academy help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
-
Verdict
-
Response Time
-
Final URL
-
Regional checks
Is Khan Academy working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Khan Academy connection and service problems
Khan Academy distinguishes lessons, exercises, learner accounts and its separately hosted help centre. Its bug-report guidance also distinguishes a content mistake from a technical problem.
The checker above requests khanacademy.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Khan Academy action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate work & learning services, compare these individual checks: Quizlet status check, Udemy status check, Chegg status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse work app checks.
Khan Academy status information and official help
Open khanacademy.org
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
We have not linked a separate status page for this service. Check the official help page for current notices.
Where to report problems with Khan Academy
Open Khan Academy help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Details to include in your report
Course/exercise URL, content or technical issue, device and time; avoid posting learner identity or assessment answers publicly.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Khan Academy.
What to check when Khan Academy is not working
These are troubleshooting comparisons, not claims that Khan Academy is currently experiencing a particular incident.
Start with the action that failed
Compare the exact exercise with another lesson and preserve the exercise URL. For a video problem, compare the player with the surrounding lesson text.
Narrow down the affected service
A wrong explanation or subtitle is a content report, while an exercise that cannot submit needs technical details. The help centre's login is not necessarily your learner account session.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Khan Academy is down
- Identify the exercise.
- Compare another lesson.
- Separate content and technical issues.
- Use the correct reporting route.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
A useful comparison for Khan Academy
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about Khan Academy problems
Should a Khan Academy exercise typo be reported like a loading failure?
Compare the exact exercise with another lesson and preserve the exercise URL. For a video problem, compare the player with the surrounding lesson text. A wrong explanation or subtitle is a content report, while an exercise that cannot submit needs technical details. The help centre's login is not necessarily your learner account session.
Where can I report a problem with Khan Academy?
Use the community buttons on this page to share whether the service works for you. For help from Khan Academy, use the official help/reporting resource linked above. Use the official help route for Khan Academy; identify the specific product and action described on this page.
What should I check first when Khan Academy is not working?
Compare the exact exercise with another lesson and preserve the exercise URL. For a video problem, compare the player with the surrounding lesson text. A wrong explanation or subtitle is a content report, while an exercise that cannot submit needs technical details. The help centre's login is not necessarily your learner account session.
What information helps Khan Academy support investigate?
Course/exercise URL, content or technical issue, device and time; avoid posting learner identity or assessment answers publicly.