Coursera help and reporting
Use the official help route for Coursera; identify the specific product and action described on this page.
Live Domain Check
Run a live reachability check for coursera.org. Compare the regional responses with the problem you see in Coursera.
Find Coursera help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Coursera separates learner accounts, courses and institutional or business learning access. Its contact page directs learners to a dedicated help centre, distinct from university or partnership enquiries.
The checker above requests coursera.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Coursera action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate work & learning services, compare these individual checks: Udemy status check, Duolingo status check, Khan Academy status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse work app checks.
Use the official help route for Coursera; identify the specific product and action described on this page.
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
We have not linked a separate status page for this service. Check the official help page for current notices.
Open Coursera help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Course and lesson reference, learner/institutional access, failed step and time; keep assessment answers and account information private.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Coursera.
These are troubleshooting comparisons, not claims that Coursera is currently experiencing a particular incident.
Open the course overview and the exact lesson or assessment that fails. Save written assessment work before refreshing.
If a course appears missing, verify the learner account and access programme rather than enrolling again immediately. An institutional entitlement problem is different from the platform being unreachable.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Open the course overview and the exact lesson or assessment that fails. Save written assessment work before refreshing. If a course appears missing, verify the learner account and access programme rather than enrolling again immediately. An institutional entitlement problem is different from the platform being unreachable.
Use the community buttons on this page to share whether the service works for you. For help from Coursera, use the official help/reporting resource linked above. Use the official help route for Coursera; identify the specific product and action described on this page.
Open the course overview and the exact lesson or assessment that fails. Save written assessment work before refreshing. If a course appears missing, verify the learner account and access programme rather than enrolling again immediately. An institutional entitlement problem is different from the platform being unreachable.
Course and lesson reference, learner/institutional access, failed step and time; keep assessment answers and account information private.