Live Domain Check

Is xAI Down? Check x.ai Status and Outages

Run a live reachability check for x.ai. Compare the regional responses with the problem you see in xAI.

Find xAI help and reporting links, specific checks, and step-by-step guidance below the live result.

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Checking reachability from multiple regions.

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Verdict -

Response Time -

Final URL -

Regional checks 8 regions

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Is xAI working for you?

Share a quick update and see what other visitors are experiencing.

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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy

Understanding xAI connection and service problems

The x.ai company site is separate from Grok chat and authenticated API calls.

The checker above requests x.ai from eight configured locations and shows the responses and measurement times. Compare those observations with the actual xAI action that failed. A homepage response alone cannot verify an account, app workflow or transaction.

Distinguish the Grok application from the xAI website when describing your issue: Grok status check. Compare results separately; these links do not establish a shared outage.

Looking for another service? Browse AI service checks.

xAI official website and help

xAI help and reporting

Use the official site's product support for Grok/API; access through X may require the X account support path.

Open x.ai

Open the website in your browser and compare it with the result above.

Where to report problems with xAI

Open xAI help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.

Details to include in your report

Product/model, endpoint/feature, request ID, error and UTC time without keys or private input.

Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to xAI.

What to check when xAI is not working

These are troubleshooting comparisons, not claims that xAI is currently experiencing a particular incident.

Start with the action that failed

Identify the failing entrypoint and capture the exact chat action or API response.

Narrow down the affected service

Compare the matching xAI/Grok service information and save request/error identifiers before retrying.

Read the actual checker response

A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.

How to check if xAI is down

Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
Run the x.ai check. Look at the regional results and when they were checked. Checking again may return a cached result.
Check for a service notice. Open xAI help and use its guidance or announcements for the exact feature. Do not treat a general homepage as an outage bulletin.
Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.

If xAI Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when xAI seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open x.ai in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.

2. Preserve a working account session

Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader xAI issue.

3. Try another network

If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting xAI support.

Frequently asked questions about xAI problems

Is xAI down, or is the problem limited to one feature?

Run the x.ai check and compare its original timestamps and responses with your actual error. The x.ai company site is separate from Grok chat and authenticated API calls.

Where can I report a problem with xAI?

Use the community buttons on this page to share whether the service works for you. For help from xAI, use the official help/reporting resource linked above. Use the official site's product support for Grok/API; access through X may require the X account support path.

What should I check first when xAI is not working?

Identify the failing entrypoint and capture the exact chat action or API response. Compare the matching xAI/Grok service information and save request/error identifiers before retrying.

What information helps xAI support investigate?