WhatsApp Business service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Run a live reachability check for business.whatsapp.com. Compare the regional responses with the problem you see in WhatsApp Business.
Find WhatsApp Business help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—working reports
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
The WhatsApp Business app and the Business Platform/API are different products with different support paths.
The checker above requests business.whatsapp.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual WhatsApp Business action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Compare the web, business and main WhatsApp entrypoints when describing which client or workflow is affected: WhatsApp status check, WhatsApp Web status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse shopping and payment checks.
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Distinguish the Business app from Business Platform/API; use Meta business support or your API provider where appropriate.
Open the website in your browser and compare it with the result above.
Open WhatsApp Business help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Business product, message/request ID, delivery status, provider if applicable and UTC time; omit tokens and customer messages.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to WhatsApp Business.
These are troubleshooting comparisons, not claims that WhatsApp Business is currently experiencing a particular incident.
Identify the product and compare message submission, delivery and webhook receipt separately.
For API use, check the relevant Meta business-status component and provider/account support; for the app, use WhatsApp Help.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use these local troubleshooting steps after the down-check workflow when WhatsApp Business seems broken only for you. This section focuses on app, browser, account, and network fixes.
Open business.whatsapp.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader WhatsApp Business issue.
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting WhatsApp Business support.
Run the business.whatsapp.com check and compare its original timestamps and responses with your actual error. The WhatsApp Business app and the Business Platform/API are different products with different support paths.
Use the community buttons on this page to share whether the service works for you. For help from WhatsApp Business, use the official help/reporting resource linked above. Distinguish the Business app from Business Platform/API; use Meta business support or your API provider where appropriate.
Identify the product and compare message submission, delivery and webhook receipt separately. For API use, check the relevant Meta business-status component and provider/account support; for the app, use WhatsApp Help.
Business product, message/request ID, delivery status, provider if applicable and UTC time; omit tokens and customer messages.