Live Domain Check

Is Stripe Down? Check stripe.com Status and Outages

Run a live reachability check for stripe.com. Compare the regional responses with the problem you see in Stripe.

Find Stripe help and reporting links, specific checks, and step-by-step guidance below the live result.

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Running automatic check…

Checking reachability from multiple regions.

Checked -

Verdict -

Response Time -

Final URL -

Regional checks 8 regions

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Understanding Stripe connection and service problems

Stripe website access, API acceptance, webhook delivery and a customer's payment state are distinct.

The checker above requests stripe.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Stripe action that failed. A homepage response alone cannot verify an account, app workflow or transaction.

Looking for another service? Browse shopping and payment checks.

Stripe status information and official help

Stripe service status

Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.

Stripe help and reporting

Use authenticated request/payment/webhook records and preserve transaction state before retrying.

Open stripe.com

Open the website in your browser and compare it with the result above. This link opens the service, not its status page.

Where to report problems with Stripe

Open Stripe help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.

Details to include in your report

Payment/request/event ID, API action, status, idempotency context privately and UTC time without keys or card data.

Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Stripe.

What to check when Stripe is not working

These are troubleshooting comparisons, not claims that Stripe is currently experiencing a particular incident.

Start with the action that failed

Inspect the payment object's state before retrying a charge or checkout submission.

Narrow down the affected service

Compare the matching Stripe Status component and Dashboard request/webhook logs; preserve idempotency context.

Read the actual checker response

A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.

How to check if Stripe is down

Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
Run the stripe.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
Check for a service notice. Open Stripe status and check whether the named service and incident time fit your error.
Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.

If Stripe Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when Stripe seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open stripe.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.

2. Preserve a working account session

Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Stripe issue.

3. Try another network

If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Stripe support.

Frequently asked questions about Stripe problems

Is Stripe down, or is the problem limited to one feature?

Run the stripe.com check and compare its original timestamps and responses with your actual error. Stripe website access, API acceptance, webhook delivery and a customer's payment state are distinct.

Where can I report a problem with Stripe?

Use the official help/reporting resource linked above. Use authenticated request/payment/webhook records and preserve transaction state before retrying.

What should I check first when Stripe is not working?

Inspect the payment object's state before retrying a charge or checkout submission. Compare the matching Stripe Status component and Dashboard request/webhook logs; preserve idempotency context.

What information helps Stripe support investigate?

Payment/request/event ID, API action, status, idempotency context privately and UTC time without keys or card data.