RubyGems service status
Open the provider’s incident information and match its component, region and update time to your problem. A status-page headline does not test your individual account.
Live Domain Check
Is RubyGems Down? Check rubygems.org Status and Outages
Run a live reachability check for rubygems.org. Compare the regional responses with the problem you see in RubyGems.
Find RubyGems help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Understanding RubyGems connection and service problems
RubyGems website access, gem downloads and release publishing can fail separately.
The checker above requests rubygems.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual RubyGems action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
RubyGems status information and official help
RubyGems help and reporting
The linked RubyGems page has a Website Problems section with account/publishing help and issue-tracker routes; do not file ordinary install errors as security reports.
Open rubygems.org
Compare the website entrypoint with your browser or app. This website link is separate from a provider incident dashboard.
Where to report a RubyGems problem
The linked RubyGems page has a Website Problems section with account/publishing help and issue-tracker routes; do not file ordinary install errors as security reports.
Open RubyGems help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Include these details in a RubyGems report
Gem/version, Ruby/Bundler version, command, source URL and error without API keys.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to RubyGems.
What to check when RubyGems is not working
These are troubleshooting comparisons, not claims that RubyGems is currently experiencing a particular incident.
Start with the action that failed
Capture the gem/version and source URL and compare a registry read with the failed operation.
Narrow down the affected service
Check RubyGems Status and distinguish a missing version or credential error from registry availability.
Read the actual checker response
A 403 or 429 means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if RubyGems is down: a step-by-step workflow
- Capture the original failure. Save the exact action, error and time before refreshing. Preserve drafts and check whether a submission already completed.
- Run the rubygems.org check. Compare each response, the measurement time and available locations. A repeated click can reuse a cached observation.
- Compare the relevant provider information. Open RubyGems status and check whether the named service and incident time fit your error.
- Test one useful difference, then report. Compare another permitted session, network or service component using the tailored checks above. Send the result and the actual app error through the reporting route on this page.
If RubyGems Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when RubyGems seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open rubygems.org in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader RubyGems issue.
3. Compare permitted network paths
Compare Wi-Fi and mobile data only where you are permitted to do so. Keep required VPN, proxy and security controls in place, and record which network fails.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting RubyGems support.
Frequently asked questions about RubyGems problems
Is RubyGems down, or is the problem limited to one feature?
Run the rubygems.org check and compare its original timestamps and responses with your actual error. RubyGems website access, gem downloads and release publishing can fail separately.
Where can I report a problem with RubyGems?
Use the official help/reporting resource linked above. The linked RubyGems page has a Website Problems section with account/publishing help and issue-tracker routes; do not file ordinary install errors as security reports.
What should I check first when RubyGems is not working?
Capture the gem/version and source URL and compare a registry read with the failed operation. Check RubyGems Status and distinguish a missing version or credential error from registry availability.
What information helps RubyGems support investigate?
Gem/version, Ruby/Bundler version, command, source URL and error without API keys.