Render service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Render Down? Check render.com Status and Outages
Run a live reachability check for render.com. Compare the regional responses with the problem you see in Render.
Find Render help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
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Regional checks
Is Render working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Most reported problems
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Render connection and service problems
Render's dashboard, builds and deployed services have different failure scopes.
The checker above requests render.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Render action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse developer service checks.
Render status information and official help
Render help and reporting
Render documents that dedicated product support is available in the Render Dashboard; its community Discord is not an official support channel.
Open render.com
Open the website in your browser and compare it with the result above.
Where to report problems with Render
Open Render help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Service/region, deploy ID, build/runtime stage, endpoint response and log time without secrets.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Render.
What to check when Render is not working
These are troubleshooting comparisons, not claims that Render is currently experiencing a particular incident.
Start with the action that failed
Compare the service's Render address with its custom domain and inspect the latest deploy/runtime event.
Narrow down the affected service
Check the relevant status component and the first build or application error before redeploying.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Render is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the render.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Render status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Render Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Render seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open render.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Render issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Render support.
Frequently asked questions about Render problems
Is Render down, or is the problem limited to one feature?
Run the render.com check and compare its original timestamps and responses with your actual error. Render's dashboard, builds and deployed services have different failure scopes.
Where can I report a problem with Render?
Use the community buttons on this page to share whether the service works for you. For help from Render, use the official help/reporting resource linked above. Render documents that dedicated product support is available in the Render Dashboard; its community Discord is not an official support channel.
What should I check first when Render is not working?
Compare the service's Render address with its custom domain and inspect the latest deploy/runtime event. Check the relevant status component and the first build or application error before redeploying.
What information helps Render support investigate?
Service/region, deploy ID, build/runtime stage, endpoint response and log time without secrets.