PyPI help and reporting
Use PyPI's documented support path for publishing/account issues; project code bugs go to its maintainer.
Live Domain Check
Is PyPI Down? Check pypi.org Status and Outages
Run a live reachability check for pypi.org. Compare the regional responses with the problem you see in PyPI.
Find PyPI help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Understanding PyPI connection and service problems
PyPI website access, package downloads and uploading a release are separate operations.
The checker above requests pypi.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual PyPI action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
PyPI status information and official help
Open pypi.org
Compare the website entrypoint with your browser or app. This website link is separate from a provider incident dashboard.
No separate incident dashboard is linked here. Use the official product help and any current announcements it links to; this does not mean that no outage is possible.
Where to report a PyPI problem
Use PyPI's documented support path for publishing/account issues; project code bugs go to its maintainer.
Open PyPI help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Include these details in a PyPI report
Project/version, pip or upload-tool version, command and error without publishing tokens.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to PyPI.
What to check when PyPI is not working
These are troubleshooting comparisons, not claims that PyPI is currently experiencing a particular incident.
Start with the action that failed
Record the package/version and index URL and distinguish resolution, transfer and authentication errors.
Narrow down the affected service
Check the official Python infrastructure status/support information before publishing another release or changing package indexes.
Read the actual checker response
A 403 or 429 means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if PyPI is down: a step-by-step workflow
- Capture the original failure. Save the exact action, error and time before refreshing. Preserve drafts and check whether a submission already completed.
- Run the pypi.org check. Compare each response, the measurement time and available locations. A repeated click can reuse a cached observation.
- Compare the relevant provider information. Open PyPI help and use its guidance or announcements for the exact feature. Do not treat a general homepage as an outage bulletin.
- Test one useful difference, then report. Compare another permitted session, network or service component using the tailored checks above. Send the result and the actual app error through the reporting route on this page.
If PyPI Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when PyPI seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open pypi.org in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader PyPI issue.
3. Compare permitted network paths
Compare Wi-Fi and mobile data only where you are permitted to do so. Keep required VPN, proxy and security controls in place, and record which network fails.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting PyPI support.
Frequently asked questions about PyPI problems
Is PyPI down, or is the problem limited to one feature?
Run the pypi.org check and compare its original timestamps and responses with your actual error. PyPI website access, package downloads and uploading a release are separate operations.
Where can I report a problem with PyPI?
Use the official help/reporting resource linked above. Use PyPI's documented support path for publishing/account issues; project code bugs go to its maintainer.
What should I check first when PyPI is not working?
Record the package/version and index URL and distinguish resolution, transfer and authentication errors. Check the official Python infrastructure status/support information before publishing another release or changing package indexes.
What information helps PyPI support investigate?
Project/version, pip or upload-tool version, command and error without publishing tokens.