Proximus help and reporting
Use the official help route for Proximus; identify the specific product and action described on this page.
Live Domain Check
Run a live reachability check for proximus.be. Compare the regional responses with the problem you see in Proximus.
Find Proximus help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Proximus support separates internet, television, mobile and account questions. Its assistant and customer-service routes can help identify a product problem, but loading proximus.be does not measure a subscriber connection.
The checker above requests proximus.be from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Proximus action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate connectivity & hosting services, compare these individual checks: Telenet status check, KPN status check, Deutsche Telekom status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse infrastructure checks.
Use the official help route for Proximus; identify the specific product and action described on this page.
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
We have not linked a separate status page for this service. Check the official help page for current notices.
Open Proximus help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Product, connection type, device error and start time; share telephone or customer numbers only through official support.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Proximus.
These are troubleshooting comparisons, not claims that Proximus is currently experiencing a particular incident.
Identify which product is affected before running a comparison over another network. Note whether the public site, Proximus+ account or home service is failing.
Use the official internet or television diagnostic route for line/device faults. A mobile-account login problem should not be treated as proof that all Proximus mobile coverage is unavailable.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Identify which product is affected before running a comparison over another network. Note whether the public site, Proximus+ account or home service is failing. Use the official internet or television diagnostic route for line/device faults. A mobile-account login problem should not be treated as proof that all Proximus mobile coverage is unavailable.
Use the community buttons on this page to share whether the service works for you. For help from Proximus, use the official help/reporting resource linked above. Use the official help route for Proximus; identify the specific product and action described on this page.
Identify which product is affected before running a comparison over another network. Note whether the public site, Proximus+ account or home service is failing. Use the official internet or television diagnostic route for line/device faults. A mobile-account login problem should not be treated as proof that all Proximus mobile coverage is unavailable.
Product, connection type, device error and start time; share telephone or customer numbers only through official support.