PayPal status
PayPal production service status. Select the affected product; an individual payment decision is not proof of platform downtime.
Live Domain Check
Is PayPal Down? Check paypal.com Status and Outages
Run a live reachability check for paypal.com. Compare the regional responses with the problem you see in PayPal.
Find PayPal help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
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Verdict
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Response Time
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Final URL
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Regional checks
Is PayPal working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding PayPal connection and service problems
PayPal login, checkout, transfers and a merchant's order confirmation are different outcomes.
The checker above requests paypal.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual PayPal action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse shopping and payment checks.
PayPal status information and official help
PayPal help and reporting
Use authenticated transaction/account help; fulfilment may require the merchant.
Open paypal.com
Open the website in your browser and compare it with the result above.
Where to report problems with PayPal
Open PayPal help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Transaction reference privately, payment state, merchant, error and UTC time without passwords or codes.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to PayPal.
What to check when PayPal is not working
These are troubleshooting comparisons, not claims that PayPal is currently experiencing a particular incident.
Start with the action that failed
Check the transaction's recorded state before sending a payment again.
Narrow down the affected service
Use PayPal's authenticated Resolution/Help route for the transaction and contact the merchant for fulfilment questions.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if PayPal is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the paypal.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open PayPal status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If PayPal Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when PayPal seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open paypal.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader PayPal issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting PayPal support.
Frequently asked questions about PayPal problems
Is PayPal down, or is the problem limited to one feature?
Run the paypal.com check and compare its original timestamps and responses with your actual error. PayPal login, checkout, transfers and a merchant's order confirmation are different outcomes.
Where can I report a problem with PayPal?
Use the community buttons on this page to share whether the service works for you. For help from PayPal, use the official help/reporting resource linked above. Use authenticated transaction/account help; fulfilment may require the merchant.
What should I check first when PayPal is not working?
Check the transaction's recorded state before sending a payment again. Use PayPal's authenticated Resolution/Help route for the transaction and contact the merchant for fulfilment questions.
What information helps PayPal support investigate?
Transaction reference privately, payment state, merchant, error and UTC time without passwords or codes.