Overleaf service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Overleaf Down? Check overleaf.com Status and Outages
Run a live reachability check for overleaf.com. Compare the regional responses with the problem you see in Overleaf.
Find Overleaf help and reporting links, specific checks, and step-by-step guidance below the live result.
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Running automatic check…
Checking reachability from multiple regions.
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Verdict
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Final URL
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Regional checks
Is Overleaf working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Overleaf connection and service problems
Overleaf separates project loading, collaborative editing, LaTeX compilation and PDF display. Its troubleshooting documentation treats compile errors and timeouts differently from a project that cannot open.
The checker above requests overleaf.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Overleaf action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate work & learning services, compare these individual checks: arXiv status check, Canvas by Instructure status check, ResearchGate status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse work app checks.
Overleaf status information and official help
Overleaf help and reporting
Use the official help route for Overleaf; identify the specific product and action described on this page.
Open overleaf.com
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
Where to report problems with Overleaf
Open Overleaf help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Details to include in your report
Project reference privately, editor/compiler/PDF step, engine and error time; redact unpublished text and private sharing links.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Overleaf.
What to check when Overleaf is not working
These are troubleshooting comparisons, not claims that Overleaf is currently experiencing a particular incident.
Start with the action that failed
Compare opening the project with running its compiler and viewing the resulting PDF. Preserve the first meaningful log error rather than only the final failure message.
Narrow down the affected service
A document-specific package error is not automatically an Overleaf incident. Compare a minimal known-working project and check the relevant service status before changing the original project.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Overleaf is down
- Identify editor compiler or PDF.
- Preserve the first log error.
- Compare a minimal project.
- Read Overleaf Status.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
A useful comparison for Overleaf
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about Overleaf problems
Why does Overleaf open my project but fail to compile its PDF?
Compare opening the project with running its compiler and viewing the resulting PDF. Preserve the first meaningful log error rather than only the final failure message. A document-specific package error is not automatically an Overleaf incident. Compare a minimal known-working project and check the relevant service status before changing the original project.
Where can I report a problem with Overleaf?
Use the community buttons on this page to share whether the service works for you. For help from Overleaf, use the official help/reporting resource linked above. Use the official help route for Overleaf; identify the specific product and action described on this page.
What should I check first when Overleaf is not working?
Compare opening the project with running its compiler and viewing the resulting PDF. Preserve the first meaningful log error rather than only the final failure message. A document-specific package error is not automatically an Overleaf incident. Compare a minimal known-working project and check the relevant service status before changing the original project.
What information helps Overleaf support investigate?
Project reference privately, editor/compiler/PDF step, engine and error time; redact unpublished text and private sharing links.