Live Domain Check

Is OpenAI Down? Check openai.com Status and Outages

Run a live reachability check for openai.com. Compare the regional responses with the problem you see in OpenAI.

Find OpenAI help and reporting links, specific checks, and step-by-step guidance below the live result.

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Checking reachability from multiple regions.

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Regional checks 8 regions

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Is OpenAI working for you?

Share a quick update and see what other visitors are experiencing.

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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy

Understanding OpenAI connection and service problems

The openai.com company site is separate from ChatGPT and authenticated API requests.

The checker above requests openai.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual OpenAI action that failed. A homepage response alone cannot verify an account, app workflow or transaction.

Distinguish using ChatGPT from opening the OpenAI website. A response from either host does not verify the other workflow: ChatGPT status check. Compare results separately; these links do not establish a shared outage.

Looking for another service? Browse AI service checks.

OpenAI status information and official help

OpenAI service status

Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.

OpenAI help and reporting

The official help article explains how to contact support through the Help Center.

Open openai.com

Open the website in your browser and compare it with the result above.

Where to report problems with OpenAI

Open OpenAI help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.

Details to include in your report

Product/model, endpoint, request ID, error and UTC time without keys or confidential input.

Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to OpenAI.

What to check when OpenAI is not working

These are troubleshooting comparisons, not claims that OpenAI is currently experiencing a particular incident.

Start with the action that failed

Identify the affected product and capture the real failed endpoint or UI action.

Narrow down the affected service

Compare the matching OpenAI Status component; for API errors preserve status and request ID before repeating costly requests.

Read the actual checker response

A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.

How to check if OpenAI is down

Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
Run the openai.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
Check for a service notice. Open OpenAI status and check whether the named service and incident time fit your error.
Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.

If OpenAI Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when OpenAI seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open openai.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.

2. Preserve a working account session

Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader OpenAI issue.

3. Try another network

If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting OpenAI support.

Frequently asked questions about OpenAI problems

Is OpenAI down, or is the problem limited to one feature?

Run the openai.com check and compare its original timestamps and responses with your actual error. The openai.com company site is separate from ChatGPT and authenticated API requests.

Where can I report a problem with OpenAI?

Use the community buttons on this page to share whether the service works for you. For help from OpenAI, use the official help/reporting resource linked above. The official help article explains how to contact support through the Help Center.

What should I check first when OpenAI is not working?

Identify the affected product and capture the real failed endpoint or UI action. Compare the matching OpenAI Status component; for API errors preserve status and request ID before repeating costly requests.

What information helps OpenAI support investigate?