npm service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is npm Down? Check npmjs.com Status and Outages
Run a live reachability check for npmjs.com. Compare the regional responses with the problem you see in npm.
Find npm help and reporting links, specific checks, and step-by-step guidance below the live result.
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Checking reachability from multiple regions.
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Regional checks
Is npm working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding npm connection and service problems
npm registry reads, publishing, authentication and local dependency resolution are separate operations.
The checker above requests npmjs.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual npm action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse developer service checks.
npm status information and official help
npm help and reporting
Separate installing from publishing and authentication failures.
Open npmjs.com
Open the website in your browser and compare it with the result above.
Where to report problems with npm
Open npm help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Package/version, command, registry, package-manager version and response/error without auth tokens.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to npm.
What to check when npm is not working
These are troubleshooting comparisons, not claims that npm is currently experiencing a particular incident.
Start with the action that failed
Capture the exact package/version and registry URL and compare a read for a known package.
Narrow down the affected service
Check npm Status; distinguish a missing version or permission error from a registry transport problem before publishing again.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if npm is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the npmjs.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open npm status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If npm Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when npm seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open npmjs.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader npm issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting npm support.
Frequently asked questions about npm problems
Is npm down, or is the problem limited to one feature?
Run the npmjs.com check and compare its original timestamps and responses with your actual error. npm registry reads, publishing, authentication and local dependency resolution are separate operations.
Where can I report a problem with npm?
Use the community buttons on this page to share whether the service works for you. For help from npm, use the official help/reporting resource linked above. Separate installing from publishing and authentication failures.
What should I check first when npm is not working?
Capture the exact package/version and registry URL and compare a read for a known package. Check npm Status; distinguish a missing version or permission error from a registry transport problem before publishing again.
What information helps npm support investigate?
Package/version, command, registry, package-manager version and response/error without auth tokens.