Mistral API and platform status
Mistral API and platform components, including the console and website. Read the named product rather than assuming every Mistral experience is affected.
Live Domain Check
Is Mistral AI Down? Check mistral.ai Status and Outages
Run a live reachability check for mistral.ai. Compare the regional responses with the problem you see in Mistral AI.
Find Mistral AI help and reporting links, specific checks, and step-by-step guidance below the live result.
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Checking reachability from multiple regions.
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Regional checks
Is Mistral AI working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Most reported problems
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Mistral AI connection and service problems
Mistral's company site, Le Chat and developer API are distinct products.
The checker above requests mistral.ai from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Mistral AI action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse AI service checks.
Mistral AI status information and official help
Mistral AI help and reporting
Select Le Chat or the developer platform/API.
Open mistral.ai
Open the website in your browser and compare it with the result above.
Where to report problems with Mistral AI
Open Mistral AI help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Product/model, endpoint or UI action, request ID, status/error and time without keys or confidential input.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Mistral AI.
What to check when Mistral AI is not working
These are troubleshooting comparisons, not claims that Mistral AI is currently experiencing a particular incident.
Start with the action that failed
Identify the failing product and compare a small new chat or minimal API read/request as appropriate.
Narrow down the affected service
Use the official help/status route for that product; preserve rate-limit or validation errors separately from transport failures.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Mistral AI is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the mistral.ai check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Mistral AI status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Mistral AI Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Mistral AI seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open mistral.ai in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Mistral AI issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Mistral AI support.
Frequently asked questions about Mistral AI problems
Is Mistral AI down, or is the problem limited to one feature?
Run the mistral.ai check and compare its original timestamps and responses with your actual error. Mistral's company site, Le Chat and developer API are distinct products.
Where can I report a problem with Mistral AI?
Use the community buttons on this page to share whether the service works for you. For help from Mistral AI, use the official help/reporting resource linked above. Select Le Chat or the developer platform/API.
What should I check first when Mistral AI is not working?
Identify the failing product and compare a small new chat or minimal API read/request as appropriate. Use the official help/status route for that product; preserve rate-limit or validation errors separately from transport failures.
What information helps Mistral AI support investigate?
Product/model, endpoint or UI action, request ID, status/error and time without keys or confidential input.