Mastodon service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Mastodon Down? Check mastodon.social Status and Outages
Run a live reachability check for mastodon.social. Compare the regional responses with the problem you see in Mastodon.
Find Mastodon help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Is Mastodon working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Mastodon connection and service problems
Mastodon is a network of independently operated servers. A status page for mastodon.social does not describe every instance.
The checker above requests mastodon.social from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Mastodon action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse social app checks.
Mastodon status information and official help
Mastodon help and reporting
The status link covers mastodon.social only. Other instances have their own administrators and service state.
Open mastodon.social
Open the website in your browser and compare it with the result above.
Where to report problems with Mastodon
Open Mastodon help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Your instance hostname, affected local/remote action, client/version and time; contact that instance's administrators.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Mastodon.
What to check when Mastodon is not working
These are troubleshooting comparisons, not claims that Mastodon is currently experiencing a particular incident.
Start with the action that failed
Identify the hostname in your account and test that server rather than a general Mastodon website.
Narrow down the affected service
Compare local posts with posts from another server to distinguish instance access from federation delivery.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Mastodon is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the mastodon.social check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Mastodon status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Mastodon Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Mastodon seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open mastodon.social in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Mastodon issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Mastodon support.
Frequently asked questions about Mastodon problems
Is Mastodon down, or is the problem limited to one feature?
Run the mastodon.social check and compare its original timestamps and responses with your actual error. Mastodon is a network of independently operated servers. A status page for mastodon.social does not describe every instance.
Where can I report a problem with Mastodon?
Use the community buttons on this page to share whether the service works for you. For help from Mastodon, use the official help/reporting resource linked above. The status link covers mastodon.social only. Other instances have their own administrators and service state.
What should I check first when Mastodon is not working?
Identify the hostname in your account and test that server rather than a general Mastodon website. Compare local posts with posts from another server to distinguish instance access from federation delivery.
What information helps Mastodon support investigate?
Your instance hostname, affected local/remote action, client/version and time; contact that instance's administrators.