Mailchimp service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Mailchimp Down? Check mailchimp.com Status and Outages
Run a live reachability check for mailchimp.com. Compare the regional responses with the problem you see in Mailchimp.
Find Mailchimp help and reporting links, specific checks, and step-by-step guidance below the live result.
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Running automatic check…
Checking reachability from multiple regions.
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Regional checks
Is Mailchimp working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Mailchimp connection and service problems
Mailchimp sign-in, audience imports, campaign scheduling and delivery are different stages.
The checker above requests mailchimp.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Mailchimp action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse work app checks.
Mailchimp status information and official help
Mailchimp help and reporting
Select campaign, import or account help and preserve job state before retrying.
Open mailchimp.com
Open the website in your browser and compare it with the result above.
Where to report problems with Mailchimp
Open Mailchimp help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Account/campaign/job identifier, scheduled time, failed stage and error; keep subscriber data private.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Mailchimp.
What to check when Mailchimp is not working
These are troubleshooting comparisons, not claims that Mailchimp is currently experiencing a particular incident.
Start with the action that failed
Check the campaign or import job state before submitting another send or import.
Narrow down the affected service
Compare the corresponding status information and inspect any validation or bounce report; a content/recipient error is not proof of platform downtime.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Mailchimp is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the mailchimp.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Mailchimp status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Mailchimp Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Mailchimp seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open mailchimp.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Mailchimp issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Mailchimp support.
Frequently asked questions about Mailchimp problems
Is Mailchimp down, or is the problem limited to one feature?
Run the mailchimp.com check and compare its original timestamps and responses with your actual error. Mailchimp sign-in, audience imports, campaign scheduling and delivery are different stages.
Where can I report a problem with Mailchimp?
Use the community buttons on this page to share whether the service works for you. For help from Mailchimp, use the official help/reporting resource linked above. Select campaign, import or account help and preserve job state before retrying.
What should I check first when Mailchimp is not working?
Check the campaign or import job state before submitting another send or import. Compare the corresponding status information and inspect any validation or bounce report; a content/recipient error is not proof of platform downtime.
What information helps Mailchimp support investigate?
Account/campaign/job identifier, scheduled time, failed stage and error; keep subscriber data private.