Internet Archive help and reporting
Use the official help route for Internet Archive; identify the specific product and action described on this page.
Live Domain Check
Is Internet Archive Down? Check archive.org Status and Outages
Run a live reachability check for archive.org. Compare the regional responses with the problem you see in Internet Archive.
Find Internet Archive help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
-
Verdict
-
Response Time
-
Final URL
-
Regional checks
Is Internet Archive working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Internet Archive connection and service problems
Internet Archive provides item pages, downloads, borrowing features and the Wayback Machine. These functions can respond differently, so an available archive.org homepage is not a test of every archived resource.
The checker above requests archive.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Internet Archive action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Other checks in news & media: Goodreads status check, Fandom status check, Dailymotion status check, Plex status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse streaming and media checks.
Internet Archive official website and help
Open archive.org
Open the website in your browser and compare it with the result above.
Where to report problems with Internet Archive
Open Internet Archive help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Item identifier or original URL and capture date, download/reader step and time; do not share private account details.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Internet Archive.
What to check when Internet Archive is not working
These are troubleshooting comparisons, not claims that Internet Archive is currently experiencing a particular incident.
Start with the action that failed
Compare the item's metadata page with the specific file or reader that fails. For Wayback, preserve the original URL and capture timestamp.
Narrow down the affected service
A missing snapshot or unavailable borrowed item is different from a network error. Use the help topic for the actual Archive feature rather than repeatedly changing account settings.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Internet Archive is down
- Compare the website response. Open archive.org in your browser and run the website check. Compare the time and error; a homepage response does not verify every feature.
- Test the feature that failed. Compare the item's metadata page with the specific file or reader that fails. For Wayback, preserve the original URL and capture timestamp.
- Check for a different cause. A missing snapshot or unavailable borrowed item is different from a network error. Use the help topic for the actual Archive feature rather than repeatedly changing account settings.
- Keep useful report details. Item identifier or original URL and capture date, download/reader step and time; do not share private account details.
A useful comparison for Internet Archive
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about Internet Archive problems
Why does an Internet Archive item page open but its file does not download?
Compare the item's metadata page with the specific file or reader that fails. For Wayback, preserve the original URL and capture timestamp. A missing snapshot or unavailable borrowed item is different from a network error. Use the help topic for the actual Archive feature rather than repeatedly changing account settings.
Where can I report a problem with Internet Archive?
Use the community buttons on this page to share whether the service works for you. For help from Internet Archive, use the official help/reporting resource linked above. Use the official help route for Internet Archive; identify the specific product and action described on this page.
Does a successful archive.org check confirm every Internet Archive feature works?
Internet Archive provides item pages, downloads, borrowing features and the Wayback Machine. These functions can respond differently, so an available archive.org homepage is not a test of every archived resource. Compare the original measurement time with the specific action that failed.
What information helps Internet Archive support investigate?
Item identifier or original URL and capture date, download/reader step and time; do not share private account details.