HubSpot service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is HubSpot Down? Check hubspot.com Status and Outages
Run a live reachability check for hubspot.com. Compare the regional responses with the problem you see in HubSpot.
Find HubSpot help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked-
Verdict-
Response Time-
Final URL-
Regional checks
Is HubSpot working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding HubSpot connection and service problems
HubSpot CRM access, contact updates, forms and marketing sends are different workflows.
The checker above requests hubspot.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual HubSpot action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse work app checks.
HubSpot status information and official help
HubSpot help and reporting
Use the account's support route and record the HubSpot tool or workflow.
Open hubspot.com
Open the website in your browser and compare it with the result above.
Where to report problems with HubSpot
Open HubSpot help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Portal ID, tool/record/workflow reference, failed step and timestamp; redact contact data.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to HubSpot.
What to check when HubSpot is not working
These are troubleshooting comparisons, not claims that HubSpot is currently experiencing a particular incident.
Start with the action that failed
Compare the affected record or tool with another authorised record and check HubSpot's matching status component.
Narrow down the affected service
For a form or workflow, inspect a single submission/run before replaying actions that may contact customers.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if HubSpot is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the hubspot.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open HubSpot status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If HubSpot Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when HubSpot seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open hubspot.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader HubSpot issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting HubSpot support.
Frequently asked questions about HubSpot problems
Is HubSpot down, or is the problem limited to one feature?
Run the hubspot.com check and compare its original timestamps and responses with your actual error. HubSpot CRM access, contact updates, forms and marketing sends are different workflows.
Where can I report a problem with HubSpot?
Use the community buttons on this page to share whether the service works for you. For help from HubSpot, use the official help/reporting resource linked above. Use the account's support route and record the HubSpot tool or workflow.
What should I check first when HubSpot is not working?
Compare the affected record or tool with another authorised record and check HubSpot's matching status component. For a form or workflow, inspect a single submission/run before replaying actions that may contact customers.
What information helps HubSpot support investigate?
Portal ID, tool/record/workflow reference, failed step and timestamp; redact contact data.