Google Ads help and reporting
Choose the advertising account and campaign/report issue; Workspace status is a different scope.
Live Domain Check
Run a live reachability check for ads.google.com. Compare the regional responses with the problem you see in Google Ads.
Find Google Ads help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Google Ads UI access, campaign reporting and ad delivery require different checks.
The checker above requests ads.google.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Google Ads action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse shopping and payment checks.
Choose the advertising account and campaign/report issue; Workspace status is a different scope.
Open the website in your browser and compare it with the result above.
Open Google Ads help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Ads account ID through private support, campaign/report scope, time range, error and affected action.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Google Ads.
These are troubleshooting comparisons, not claims that Google Ads is currently experiencing a particular incident.
Compare whether you can read campaign settings while reports fail, and record the report's date range and freshness.
Use Google Ads' own status and support resources; a campaign approval or billing issue is not established by a website reachability test.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use these local troubleshooting steps after the down-check workflow when Google Ads seems broken only for you. This section focuses on app, browser, account, and network fixes.
Open ads.google.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Google Ads issue.
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Google Ads support.
Run the ads.google.com check and compare its original timestamps and responses with your actual error. Google Ads UI access, campaign reporting and ad delivery require different checks.
Use the community buttons on this page to share whether the service works for you. For help from Google Ads, use the official help/reporting resource linked above. Choose the advertising account and campaign/report issue; Workspace status is a different scope.
Compare whether you can read campaign settings while reports fail, and record the report's date range and freshness. Use Google Ads' own status and support resources; a campaign approval or billing issue is not established by a website reachability test.
Ads account ID through private support, campaign/report scope, time range, error and affected action.