GOG help and reporting
Use the official help route for GOG; identify the specific product and action described on this page.
Live Domain Check
Is GOG Down? Check gog.com Status and Outages
Run a live reachability check for gog.com. Compare the regional responses with the problem you see in GOG.
Find GOG help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
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Verdict
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Regional checks
Is GOG working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding GOG connection and service problems
GOG's support separates games, orders, accounts, downloads and GOG GALAXY. A working store page does not confirm a download or the operation of a locally installed game.
The checker above requests gog.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual GOG action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate gaming services, compare these individual checks: Minecraft status check, Rockstar Games status check, Nexus Mods status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse gaming service checks.
GOG status information and official help
Open gog.com
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
We have not linked a separate status page for this service. Check the official help page for current notices.
Where to report problems with GOG
Open GOG help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Details to include in your report
Game, store/library/download/GALAXY step, platform and time; redact order details and private account information.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to GOG.
What to check when GOG is not working
These are troubleshooting comparisons, not claims that GOG is currently experiencing a particular incident.
Start with the action that failed
Compare your account library with the particular download or GALAXY action. Preserve the game's installer or saved data before troubleshooting.
Narrow down the affected service
For an installed game that fails offline, use game technical support rather than reporting the shop as unavailable. For an uncertain purchase, check order confirmation before buying again.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if GOG is down
- Compare store and library.
- Identify download or local game failure.
- Preserve installers and saves.
- Choose the right support topic.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
A useful comparison for GOG
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about GOG problems
Does a GOG store check diagnose a locally installed game's crash?
Compare your account library with the particular download or GALAXY action. Preserve the game's installer or saved data before troubleshooting. For an installed game that fails offline, use game technical support rather than reporting the shop as unavailable. For an uncertain purchase, check order confirmation before buying again.
Where can I report a problem with GOG?
Use the community buttons on this page to share whether the service works for you. For help from GOG, use the official help/reporting resource linked above. Use the official help route for GOG; identify the specific product and action described on this page.
What should I check first when GOG is not working?
Compare your account library with the particular download or GALAXY action. Preserve the game's installer or saved data before troubleshooting. For an installed game that fails offline, use game technical support rather than reporting the shop as unavailable. For an uncertain purchase, check order confirmation before buying again.
What information helps GOG support investigate?
Game, store/library/download/GALAXY step, platform and time; redact order details and private account information.