DigitalOcean service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is DigitalOcean Down? Check digitalocean.com Status and Outages
Run a live reachability check for digitalocean.com. Compare the regional responses with the problem you see in DigitalOcean.
Find DigitalOcean help and reporting links, specific checks, and step-by-step guidance below the live result.
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Checking reachability from multiple regions.
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Regional checks
Is DigitalOcean working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding DigitalOcean connection and service problems
The DigitalOcean website, control panel and resources in a particular region can fail independently.
The checker above requests digitalocean.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual DigitalOcean action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse infrastructure checks.
DigitalOcean status information and official help
DigitalOcean help and reporting
DigitalOcean documents its support-ticket route and regional product scope.
Open digitalocean.com
Open the website in your browser and compare it with the result above.
Where to report problems with DigitalOcean
Open DigitalOcean help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Resource ID, region, affected service, public endpoint error and UTC window.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to DigitalOcean.
What to check when DigitalOcean is not working
These are troubleshooting comparisons, not claims that DigitalOcean is currently experiencing a particular incident.
Start with the action that failed
Compare the affected resource endpoint with the control panel and select the service/region on DigitalOcean Status.
Narrow down the affected service
Inspect the resource's own logs and recent changes before recreating it or changing addresses.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if DigitalOcean is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the digitalocean.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open DigitalOcean status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If DigitalOcean Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when DigitalOcean seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open digitalocean.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader DigitalOcean issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting DigitalOcean support.
Frequently asked questions about DigitalOcean problems
Is DigitalOcean down, or is the problem limited to one feature?
Run the digitalocean.com check and compare its original timestamps and responses with your actual error. The DigitalOcean website, control panel and resources in a particular region can fail independently.
Where can I report a problem with DigitalOcean?
Use the community buttons on this page to share whether the service works for you. For help from DigitalOcean, use the official help/reporting resource linked above. DigitalOcean documents its support-ticket route and regional product scope.
What should I check first when DigitalOcean is not working?
Compare the affected resource endpoint with the control panel and select the service/region on DigitalOcean Status. Inspect the resource's own logs and recent changes before recreating it or changing addresses.
What information helps DigitalOcean support investigate?
Resource ID, region, affected service, public endpoint error and UTC window.