DigiD help and reporting
Use the official help route for DigiD; identify the specific product and action described on this page.
Live Domain Check
Is DigiD Down? Check digid.nl Status and Outages
Run a live reachability check for digid.nl. Compare the regional responses with the problem you see in DigiD.
Find DigiD help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Is DigiD working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
Past 24 hours15-minute totals · current interval in progress
Most reported problems
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding DigiD connection and service problems
DigiD authenticates access to participating organisations; it does not operate every government or healthcare portal that uses it. Its help distinguishes app errors, activation and sign-in methods.
The checker above requests digid.nl from eight configured locations and shows the responses and measurement times. Compare those observations with the actual DigiD action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Other checks in work & learning: Belastingdienst status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse work app checks.
DigiD official website and help
Open digid.nl
Open the website in your browser and compare it with the result above.
Where to report problems with DigiD
Open DigiD help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Organisation, authentication step, error and timestamp; never share a BSN, PIN, activation code or identity document in a community report.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to DigiD.
What to check when DigiD is not working
These are troubleshooting comparisons, not claims that DigiD is currently experiencing a particular incident.
Start with the action that failed
Identify whether the failure occurs before authentication, inside the DigiD app or after returning to the organisation's website. Note the organisation and error message.
Narrow down the affected service
Keep your existing DigiD app activation intact. If authentication succeeds but the destination form fails, use that organisation's support rather than changing DigiD credentials repeatedly.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if DigiD is down
- Compare the website response. Open digid.nl in your browser and run the website check. Compare the time and error; a homepage response does not verify every feature.
- Test the feature that failed. Identify whether the failure occurs before authentication, inside the DigiD app or after returning to the organisation's website. Note the organisation and error message.
- Check for a different cause. Keep your existing DigiD app activation intact. If authentication succeeds but the destination form fails, use that organisation's support rather than changing DigiD credentials repeatedly.
- Keep useful report details. Organisation, authentication step, error and timestamp; never share a BSN, PIN, activation code or identity document in a community report.
A useful comparison for DigiD
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about DigiD problems
How can I tell whether DigiD or the destination website is failing?
Identify whether the failure occurs before authentication, inside the DigiD app or after returning to the organisation's website. Note the organisation and error message. Keep your existing DigiD app activation intact. If authentication succeeds but the destination form fails, use that organisation's support rather than changing DigiD credentials repeatedly.
Where can I report a problem with DigiD?
Use the community buttons on this page to share whether the service works for you. For help from DigiD, use the official help/reporting resource linked above. Use the official help route for DigiD; identify the specific product and action described on this page.
Does a successful digid.nl check confirm every DigiD feature works?
DigiD authenticates access to participating organisations; it does not operate every government or healthcare portal that uses it. Its help distinguishes app errors, activation and sign-in methods. Compare the original measurement time with the specific action that failed.
What information helps DigiD support investigate?
Organisation, authentication step, error and timestamp; never share a BSN, PIN, activation code or identity document in a community report.