DeepSeek Status
Separate DeepSeek API services from chat, file-upload and search components before interpreting an incident.
Live Domain Check
Is DeepSeek Down? Check deepseek.com Status and Outages
Run a live reachability check for deepseek.com. Compare the regional responses with the problem you see in DeepSeek.
Find DeepSeek help and reporting links, specific checks, and step-by-step guidance below the live result.
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Checking reachability from multiple regions.
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Regional checks
Is DeepSeek working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding DeepSeek connection and service problems
DeepSeek's chat site and authenticated API calls are separate from its public company page.
The checker above requests deepseek.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual DeepSeek action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse AI service checks.
DeepSeek status information and official help
DeepSeek help and reporting
Use the official site's app/API support links for the product involved; no separate dashboard is asserted here.
Open deepseek.com
Open the website in your browser and compare it with the result above.
Where to report problems with DeepSeek
Open DeepSeek help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Product/model, endpoint or UI action, request ID where available and UTC time; omit credentials and prompts.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to DeepSeek.
What to check when DeepSeek is not working
These are troubleshooting comparisons, not claims that DeepSeek is currently experiencing a particular incident.
Start with the action that failed
Identify chat, sign-in or API as the failing product and compare a minimal request.
Narrow down the affected service
For API failures, preserve status/error and request time before repeating billable calls or changing keys.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if DeepSeek is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the deepseek.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open DeepSeek status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If DeepSeek Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when DeepSeek seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open deepseek.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader DeepSeek issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting DeepSeek support.
Frequently asked questions about DeepSeek problems
Is DeepSeek down, or is the problem limited to one feature?
Run the deepseek.com check and compare its original timestamps and responses with your actual error. DeepSeek's chat site and authenticated API calls are separate from its public company page.
Where can I report a problem with DeepSeek?
Use the community buttons on this page to share whether the service works for you. For help from DeepSeek, use the official help/reporting resource linked above. Use the official site's app/API support links for the product involved; no separate dashboard is asserted here.
What should I check first when DeepSeek is not working?
Identify chat, sign-in or API as the failing product and compare a minimal request. For API failures, preserve status/error and request time before repeating billable calls or changing keys.
What information helps DeepSeek support investigate?
Product/model, endpoint or UI action, request ID where available and UTC time; omit credentials and prompts.