Live Domain Check

Is Claude Down? Check claude.ai Status and Outages

Run a live reachability check for claude.ai. Compare the regional responses with the problem you see in Claude.

Find Claude help and reporting links, specific checks, and step-by-step guidance below the live result.

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Checking reachability from multiple regions.

Checked -

Verdict -

Response Time -

Final URL -

Regional checks 8 regions

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Understanding Claude connection and service problems

Claude chat, uploaded files and the developer API are separate experiences; a working company site does not test them.

The checker above requests claude.ai from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Claude action that failed. A homepage response alone cannot verify an account, app workflow or transaction.

Distinguish the Claude application from the Anthropic website when recording the failed action: Anthropic status check. Compare results separately; these links do not establish a shared outage.

Looking for another service? Browse AI service checks.

Claude status information and official help

Claude service status

Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.

Claude help and reporting

Choose Claude chat or developer-platform support according to the failing product.

Open claude.ai

Open the website in your browser and compare it with the result above. This link opens the service, not its status page.

Where to report problems with Claude

Open Claude help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.

Details to include in your report

Claude product/model, action, file type/size if relevant, error and time without private prompts or API keys.

Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Claude.

What to check when Claude is not working

These are troubleshooting comparisons, not claims that Claude is currently experiencing a particular incident.

Start with the action that failed

Compare a short new chat with the affected conversation and record whether the failure concerns upload, generation or account access.

Narrow down the affected service

Use Claude's status and support pages for the matching product; preserve request IDs for API errors.

Read the actual checker response

A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.

How to check if Claude is down

Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
Run the claude.ai check. Look at the regional results and when they were checked. Checking again may return a cached result.
Check for a service notice. Open Claude status and check whether the named service and incident time fit your error.
Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.

If Claude Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when Claude seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open claude.ai in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.

2. Preserve a working account session

Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Claude issue.

3. Try another network

If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Claude support.

Frequently asked questions about Claude problems

Is Claude down, or is the problem limited to one feature?

Run the claude.ai check and compare its original timestamps and responses with your actual error. Claude chat, uploaded files and the developer API are separate experiences; a working company site does not test them.

Where can I report a problem with Claude?

Use the official help/reporting resource linked above. Choose Claude chat or developer-platform support according to the failing product.

What should I check first when Claude is not working?

Compare a short new chat with the affected conversation and record whether the failure concerns upload, generation or account access. Use Claude's status and support pages for the matching product; preserve request IDs for API errors.

What information helps Claude support investigate?

Claude product/model, action, file type/size if relevant, error and time without private prompts or API keys.