CircleCI service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Run a live reachability check for circleci.com. Compare the regional responses with the problem you see in CircleCI.
Find CircleCI help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
The CircleCI website, queued workflows, executor startup and commands inside a job are different checks.
The checker above requests circleci.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual CircleCI action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse developer service checks.
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Include the project, workflow/job and executor type.
Open the website in your browser and compare it with the result above.
Open CircleCI help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Organisation/project, pipeline/workflow/job ID, executor, queue time and first failing log line.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to CircleCI.
These are troubleshooting comparisons, not claims that CircleCI is currently experiencing a particular incident.
Inspect whether a job is queued, cannot start an executor, or starts and fails in a specific command.
Compare another recent workflow on the same executor type and the relevant status component before rerunning a whole pipeline.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use these local troubleshooting steps after the down-check workflow when CircleCI seems broken only for you. This section focuses on app, browser, account, and network fixes.
Open circleci.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader CircleCI issue.
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting CircleCI support.
Run the circleci.com check and compare its original timestamps and responses with your actual error. The CircleCI website, queued workflows, executor startup and commands inside a job are different checks.
Use the community buttons on this page to share whether the service works for you. For help from CircleCI, use the official help/reporting resource linked above. Include the project, workflow/job and executor type.
Inspect whether a job is queued, cannot start an executor, or starts and fails in a specific command. Compare another recent workflow on the same executor type and the relevant status component before rerunning a whole pipeline.
Organisation/project, pipeline/workflow/job ID, executor, queue time and first failing log line.