Bilibili help and reporting
Use the official help route for Bilibili; identify the specific product and action described on this page.
Live Domain Check
Run a live reachability check for bilibili.com. Compare the regional responses with the problem you see in Bilibili.
Find Bilibili help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Bilibili's customer guidance separates video playback, uploads, account access and other product areas. Its help also warns that reinstalling an app can remove local cached data and settings.
The checker above requests bilibili.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Bilibili action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For separate news & media services, compare these individual checks: detikcom status check, Daum status check, RUTUBE status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse streaming and media checks.
Use the official help route for Bilibili; identify the specific product and action described on this page.
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
We have not linked a separate status page for this service. Check the official help page for current notices.
Open Bilibili help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Video ID, playback/upload/account step, device and time; never share verification codes or private upload content publicly.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Bilibili.
These are troubleshooting comparisons, not claims that Bilibili is currently experiencing a particular incident.
Compare the affected video with another video and identify whether playback or the comment/account layer fails. Preserve any upload draft before changing the app.
For account verification or uploads, choose the relevant help category. A video removed by its uploader is different from a platform-wide connection failure.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use the comparison and support guidance above for the specific action. Keep the original check and error timestamps together; a cached result can be older than the problem you are seeing.
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Compare the affected video with another video and identify whether playback or the comment/account layer fails. Preserve any upload draft before changing the app. For account verification or uploads, choose the relevant help category. A video removed by its uploader is different from a platform-wide connection failure.
Use the community buttons on this page to share whether the service works for you. For help from Bilibili, use the official help/reporting resource linked above. Use the official help route for Bilibili; identify the specific product and action described on this page.
Compare the affected video with another video and identify whether playback or the comment/account layer fails. Preserve any upload draft before changing the app. For account verification or uploads, choose the relevant help category. A video removed by its uploader is different from a platform-wide connection failure.
Video ID, playback/upload/account step, device and time; never share verification codes or private upload content publicly.