Auth0 service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Auth0 Down? Check auth0.com Status and Outages
Run a live reachability check for auth0.com. Compare the regional responses with the problem you see in Auth0.
Find Auth0 help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Is Auth0 working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Most reported problems
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Auth0 connection and service problems
An Auth0 corporate-site check cannot validate your tenant's login domain, token endpoint or identity-provider connection.
The checker above requests auth0.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Auth0 action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse infrastructure checks.
Auth0 status information and official help
Auth0 help and reporting
Use the tenant/region and application involved in the failed login.
Open auth0.com
Open the website in your browser and compare it with the result above.
Where to report problems with Auth0
Open Auth0 help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Tenant region, connection/application identifier, timestamp and log/request ID; redact tokens and user credentials.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Auth0.
What to check when Auth0 is not working
These are troubleshooting comparisons, not claims that Auth0 is currently experiencing a particular incident.
Start with the action that failed
Record the tenant/custom domain and distinguish login-page loading from callback or token-exchange failure.
Narrow down the affected service
If you administer the tenant, correlate the failed attempt with its logs and the relevant regional status component.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Auth0 is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the auth0.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Auth0 status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Auth0 Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Auth0 seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open auth0.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Auth0 issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Auth0 support.
Frequently asked questions about Auth0 problems
Is Auth0 down, or is the problem limited to one feature?
Run the auth0.com check and compare its original timestamps and responses with your actual error. An Auth0 corporate-site check cannot validate your tenant's login domain, token endpoint or identity-provider connection.
Where can I report a problem with Auth0?
Use the community buttons on this page to share whether the service works for you. For help from Auth0, use the official help/reporting resource linked above. Use the tenant/region and application involved in the failed login.
What should I check first when Auth0 is not working?
Record the tenant/custom domain and distinguish login-page loading from callback or token-exchange failure. If you administer the tenant, correlate the failed attempt with its logs and the relevant regional status component.
What information helps Auth0 support investigate?
Tenant region, connection/application identifier, timestamp and log/request ID; redact tokens and user credentials.