AT&T help and reporting
Use the provider’s help for AT&T wireless, internet and account servicing. Keep the failed step and its timestamp ready.
Live Domain Check
Is AT&T Down? Check att.com Status and Outages
Run a live reachability check for att.com. Compare the regional responses with the problem you see in AT&T.
Find AT&T help and reporting links, specific checks, and step-by-step guidance below the live result.
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Checking reachability from multiple regions.
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Regional checks
Is AT&T working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding AT&T connection and service problems
For AT&T users in the United States, compare AT&T wireless, internet and account servicing with the public att.com website. A response from that hostname does not verify every signed-in account or app operation.
The checker above requests att.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual AT&T action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Other checks in connectivity & hosting: T-Mobile US status check, Verizon status check, Xfinity status check, Mint Mobile status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse infrastructure checks.
AT&T official website and help
Open att.com
Open the website in your browser and compare it with the result above.
Where to report problems with AT&T
Open AT&T help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Country/product, affected devices, connection or account message and time; share line numbers and addresses only with official support.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to AT&T.
What to check when AT&T is not working
These are troubleshooting comparisons, not claims that AT&T is currently experiencing a particular incident.
Start with the action that failed
Check whether ordinary browsing fails or only the AT&T account page; a billing-session failure is not evidence that the subscriber line is down.
Narrow down the affected service
Compare the subscriber service with account access, preferably using another available connection. Record device indicators before changing settings; a public website cannot test an individual line.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if AT&T is down
- Compare the website response. Open att.com in your browser and run the website check. Compare the time and error; a homepage response does not verify every feature.
- Test the feature that failed. Check whether ordinary browsing fails or only the AT&T account page; a billing-session failure is not evidence that the subscriber line is down.
- Check for a different cause. Compare the subscriber service with account access, preferably using another available connection. Record device indicators before changing settings; a public website cannot test an individual line.
- Keep useful report details. Country/product, affected devices, connection or account message and time; share line numbers and addresses only with official support.
A useful comparison for AT&T
Repeat the same action in a second browser or on another available connection, keeping the item and account the same. Change one thing at a time so the result is comparable. Leave required workplace or school security controls in place.
Follow the website troubleshooting guide for connection checks. Preserve any unsent work before refreshing a form or changing a session.
Frequently asked questions about AT&T problems
How can I investigate a problem with AT&T wireless, internet and account servicing?
Check whether ordinary browsing fails or only the AT&T account page; a billing-session failure is not evidence that the subscriber line is down. Compare the subscriber service with account access, preferably using another available connection. Record device indicators before changing settings; a public website cannot test an individual line.
Where can I report a problem with AT&T?
Use the community buttons on this page to share whether the service works for you. For help from AT&T, use the official help/reporting resource linked above. Use the provider’s help for AT&T wireless, internet and account servicing. Keep the failed step and its timestamp ready.
Does a successful att.com check confirm every AT&T feature works?
For AT&T users in the United States, compare AT&T wireless, internet and account servicing with the public att.com website. A response from that hostname does not verify every signed-in account or app operation. Compare the original measurement time with the specific action that failed.
What information helps AT&T support investigate?
Country/product, affected devices, connection or account message and time; share line numbers and addresses only with official support.