Atlassian Community service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Run a live reachability check for community.atlassian.com. Compare the regional responses with the problem you see in Atlassian Community.
Find Atlassian Community help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
Loading community reports…
—problem reports
—working reports
No problems reported in this period.
Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
The Atlassian Community is a discussion service, not the incident authority for every Atlassian product.
The checker above requests community.atlassian.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Atlassian Community action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse social app checks.
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Select the actual Atlassian product/site; a Jira incident does not necessarily cover the admin or community site.
Open the website in your browser and compare it with the result above.
Open Atlassian Community help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Community URL, sign-in/posting error, browser and time; include the product site separately if the incident concerns a product.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Atlassian Community.
These are troubleshooting comparisons, not claims that Atlassian Community is currently experiencing a particular incident.
Check a public discussion and a signed-in action separately; record whether only posting or login fails.
For Jira, Confluence or Bitbucket failures, select that product's status/support page instead of relying on forum activity.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use these local troubleshooting steps after the down-check workflow when Atlassian Community seems broken only for you. This section focuses on app, browser, account, and network fixes.
Open community.atlassian.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Atlassian Community issue.
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Atlassian Community support.
Run the community.atlassian.com check and compare its original timestamps and responses with your actual error. The Atlassian Community is a discussion service, not the incident authority for every Atlassian product.
Use the community buttons on this page to share whether the service works for you. For help from Atlassian Community, use the official help/reporting resource linked above. Select the actual Atlassian product/site; a Jira incident does not necessarily cover the admin or community site.
Check a public discussion and a signed-in action separately; record whether only posting or login fails. For Jira, Confluence or Bitbucket failures, select that product's status/support page instead of relying on forum activity.
Community URL, sign-in/posting error, browser and time; include the product site separately if the incident concerns a product.