Asana service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Asana Down? Check asana.com Status and Outages
Run a live reachability check for asana.com. Compare the regional responses with the problem you see in Asana.
Find Asana help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Is Asana working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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—problem reports
—working reports
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Most reported problems
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Asana connection and service problems
The asana.com website does not verify the availability of a signed-in workspace or a task operation.
The checker above requests asana.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Asana action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
For Asana, compare the application and developer entrypoints involved in your task or integration: Asana App status check, Asana Developers status check, Asana Forum status check. Compare results separately; these links do not establish a shared outage.
Looking for another service? Browse work app checks.
Asana status information and official help
Asana help and reporting
Use product support for workspace problems and forum help for community access.
Open asana.com
Open the website in your browser and compare it with the result above.
Where to report problems with Asana
Open Asana help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Workspace/project reference, failed task action, time and error; provide private task content only to authorised support.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Asana.
What to check when Asana is not working
These are troubleshooting comparisons, not claims that Asana is currently experiencing a particular incident.
Start with the action that failed
Open your usual workspace and compare a second project you are permitted to access.
Narrow down the affected service
If an update appears missing, confirm the workspace and task in another session before creating duplicate tasks.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Asana is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the asana.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Asana status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Asana Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Asana seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open asana.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Asana issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Asana support.
Frequently asked questions about Asana problems
Is Asana down, or is the problem limited to one feature?
Run the asana.com check and compare its original timestamps and responses with your actual error. The asana.com website does not verify the availability of a signed-in workspace or a task operation.
Where can I report a problem with Asana?
Use the community buttons on this page to share whether the service works for you. For help from Asana, use the official help/reporting resource linked above. Use product support for workspace problems and forum help for community access.
What should I check first when Asana is not working?
Open your usual workspace and compare a second project you are permitted to access. If an update appears missing, confirm the workspace and task in another session before creating duplicate tasks.
What information helps Asana support investigate?
Workspace/project reference, failed task action, time and error; provide private task content only to authorised support.