Amplitude service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Amplitude Down? Check amplitude.com Status and Outages
Run a live reachability check for amplitude.com. Compare the regional responses with the problem you see in Amplitude.
Find Amplitude help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Understanding Amplitude connection and service problems
Event ingestion, dashboard queries and account access are separate. A marketing-site response says little about whether analytics events arrived.
The checker above requests amplitude.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Amplitude action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse work app checks.
Amplitude status information and official help
Amplitude help and reporting
Include the Amplitude project and ingestion or query context.
Open amplitude.com
Open the website in your browser and compare it with the result above. This link opens the service, not its status page.
Where to report problems with Amplitude
Open Amplitude help / reporting. Use the contact, technical-help or account route described there. Sign-in, support entitlement and available channels can vary; a public community discussion is not a private support ticket.
Details to include in your report
Project identifier, event name, event time, SDK version and ingestion/request error; redact user data and API secrets.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Amplitude.
What to check when Amplitude is not working
These are troubleshooting comparisons, not claims that Amplitude is currently experiencing a particular incident.
Start with the action that failed
Compare the affected chart with another chart over the same time range and confirm the selected project.
Narrow down the affected service
For missing events, inspect a single test event's delivery and ingestion response before replaying a backlog.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Amplitude is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the amplitude.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Amplitude status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Amplitude Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Amplitude seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open amplitude.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Amplitude issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Amplitude support.
Frequently asked questions about Amplitude problems
Is Amplitude down, or is the problem limited to one feature?
Run the amplitude.com check and compare its original timestamps and responses with your actual error. Event ingestion, dashboard queries and account access are separate. A marketing-site response says little about whether analytics events arrived.
Where can I report a problem with Amplitude?
Use the official help/reporting resource linked above. Include the Amplitude project and ingestion or query context.
What should I check first when Amplitude is not working?
Compare the affected chart with another chart over the same time range and confirm the selected project. For missing events, inspect a single test event's delivery and ingestion response before replaying a backlog.
What information helps Amplitude support investigate?
Project identifier, event name, event time, SDK version and ingestion/request error; redact user data and API secrets.