1Password service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is 1Password Down? Check 1password.com Status and Outages
Run a live reachability check for 1password.com. Compare the regional responses with the problem you see in 1Password.
Find 1Password help and reporting links, specific checks, and step-by-step guidance below the live result.
Ready
Running automatic check…
Checking reachability from multiple regions.
Checked
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Verdict
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Response Time
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Final URL
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Regional checks
Is 1Password working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Most reported problems
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding 1Password connection and service problems
A locked local vault, account sign-in and vault synchronisation are different failures. The public 1password.com response does not test access to your encrypted items.
The checker above requests 1password.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual 1Password action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse infrastructure checks.
1Password status information and official help
1Password help and reporting
Use account support for vault or sign-in issues; the public status page does not inspect your vault.
Open 1password.com
Open the website in your browser and compare it with the result above.
Where to report problems with 1Password
Open 1Password help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
App version, account region, sync error and last successful sync; never include a Secret Key, password or vault contents.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to 1Password.
What to check when 1Password is not working
These are troubleshooting comparisons, not claims that 1Password is currently experiencing a particular incident.
Start with the action that failed
Check whether an already unlocked device can open a saved item without changing the account or vault.
Narrow down the affected service
Compare the affected account in the browser and the app; note whether one vault or every vault fails to sync.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if 1Password is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the 1password.com check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open 1Password status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If 1Password Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when 1Password seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open 1password.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader 1Password issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting 1Password support.
Frequently asked questions about 1Password problems
Is 1Password down, or is the problem limited to one feature?
Run the 1password.com check and compare its original timestamps and responses with your actual error. A locked local vault, account sign-in and vault synchronisation are different failures. The public 1password.com response does not test access to your encrypted items.
Where can I report a problem with 1Password?
Use the community buttons on this page to share whether the service works for you. For help from 1Password, use the official help/reporting resource linked above. Use account support for vault or sign-in issues; the public status page does not inspect your vault.
What should I check first when 1Password is not working?
Check whether an already unlocked device can open a saved item without changing the account or vault. Compare the affected account in the browser and the app; note whether one vault or every vault fails to sync.
What information helps 1Password support investigate?
App version, account region, sync error and last successful sync; never include a Secret Key, password or vault contents.