Toolbox

Free Website Troubleshooting Tools

Use these tools to diagnose outages, DNS issues, TLS and security-policy failures, crawl/indexing problems, redirect behavior, browser differences, and route-level access problems without setup.

Each tool is focused on a specific question, so support teams can move from "it is broken" to actionable evidence in a few minutes.

All Tools

Pick the check that matches your incident stage: reachability, DNS, TLS trust, security policy, crawl control, HTTP behavior, client behavior, or network identity.

NetworkIdentity

IP Checker

Get your public IPv4 and IPv6, ASN, ISP, and geolocation context to debug routing and geo-based issues.

  • Useful for VPN/proxy investigations
  • Checks both IPv4 and IPv6 paths
  • Great for support ticket context

Guide: How to Block Your IP in GA4

TLSTrust

SSL Checker

Validate certificate expiry, hostname match, issuer details, and TLS protocol so trust-layer failures do not get mistaken for full downtime.

  • Detect expiry and hostname mismatches fast
  • Review certificate issuer and SAN coverage
  • Useful for renewals and migration validation

Guide: TLS Errors vs Downtime

SecurityHeaders

Security Headers Checker

Audit HSTS, CSP, frame, MIME, and browser isolation headers to spot missing protections and policy drift after deploys.

  • Highlights missing critical headers
  • Provides quick posture score and summary
  • Great for security and support handoffs

Guide: Post-Deploy Recovery Checklist

SEOCrawling

robots.txt Checker

Check robots.txt availability, crawler directives, and sitemap declarations so indexing and crawl control issues are visible immediately.

  • Parses user-agent, allow, and disallow rules
  • Extracts sitemap links and tests reachability
  • Flags wildcard block-all patterns quickly

Guide: Status Communication Best Practices

AIDiscovery

llms.txt Checker

Verify whether llms.txt exists, inspect a clean preview, and export structured output for AI documentation QA workflows.

  • Checks llms.txt reachability and status code
  • Summarizes line count, links, and headings
  • Exports plain text and JSON for handoffs

Related: robots.txt Checker

How to Use These Tools Together

A practical sequence for support and operations teams handling real incidents.

1. Confirm Reachability

Start with the Website Down Checker to confirm whether the problem is global, regional, or specific to one route. Use this outage verification guide if you need a fast checklist.

2. Validate DNS

If signals are inconsistent, run DNS Lookup to confirm A/AAAA and CNAME behavior before touching app-level fixes. Follow the DNS outage troubleshooting guide for deeper validation.

3. Inspect HTTP Signals

Use HTTP Status Checker and Redirect Checker to understand whether users hit the right endpoint and get healthy responses. Keep the HTTP status code guide open while triaging.

4. Verify Trust and Security Controls

Run SSL Checker and Security Headers Checker to confirm certificate trust and response hardening. This helps separate browser trust failures from origin downtime and catches deploy regressions early.

5. Capture Client and Crawl Context

When only some users are impacted, use IP and User-Agent checkers to isolate ISP, routing, and browser-specific causes. The intermittent outage guide helps structure the investigation.

If traffic and indexing reports change unexpectedly, run robots.txt Checker for crawl directives and the llms.txt Checker for AI discovery guidance.

Frequently Asked Questions

Are these tools free to use?

Yes. These tools are free for normal usage and designed to give fast diagnostics without setup friction.

Which tool should I use first when a site is reported down?

Start with the Website Down Checker. Then move to DNS, HTTP, and redirect checks for routing behavior. Add SSL and Security Headers checks when browser trust or policy issues are suspected, and use robots.txt plus llms.txt checks when discovery visibility changes.

Can I use this for customer support workflows?

Yes. The tools are structured for support handoffs: clear fields, copy-friendly outputs, and links to explainers so non-specialists can follow the diagnosis.

Do these tools replace deep monitoring?

No. They are rapid diagnostics tools. For production monitoring, pair them with alerting, logs, and synthetic checks in your stack.