Signal service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Is Signal Down? Check signal.org Status and Outages
Run a live reachability check for signal.org. Compare the regional responses with the problem you see in Signal.
Find Signal help and reporting links, specific checks, and step-by-step guidance below the live result.
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Regional checks
Is Signal working for you?
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Most reported problems
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
Understanding Signal connection and service problems
Signal text delivery, calls and linked-device synchronisation require different checks.
The checker above requests signal.org from eight configured locations and shows the responses and measurement times. Compare those observations with the actual Signal action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse messaging checks.
Signal status information and official help
Signal help and reporting
Distinguish phone, linked desktop and recipient-specific delivery state.
Open signal.org
Open the website in your browser and compare it with the result above.
Where to report problems with Signal
Open Signal help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Details to include in your report
Platform/version, linked-device context, delivery state, error and time without message contents or verification codes.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to Signal.
What to check when Signal is not working
These are troubleshooting comparisons, not claims that Signal is currently experiencing a particular incident.
Start with the action that failed
Compare an existing chat with a call and note the send/delivery indicator rather than assuming both failed.
Narrow down the affected service
Use Signal's support resources and record whether the issue affects the phone, a linked desktop or one recipient.
Read the actual checker response
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
How to check if Signal is down
- Save the error. Note what you were doing and when it failed. Save unfinished work before refreshing.
- Run the signal.org check. Look at the regional results and when they were checked. Checking again may return a cached result.
- Check for a service notice. Open Signal status and check whether the named service and incident time fit your error.
- Try another browser or network. Use the specific checks above to narrow down the problem. If it continues, send the error and time through the official help link.
If Signal Is Not Working Only For You, Start Here
Use these local troubleshooting steps after the down-check workflow when Signal seems broken only for you. This section focuses on app, browser, account, and network fixes.
1. Compare browser sessions
Open signal.org in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
2. Preserve a working account session
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader Signal issue.
3. Try another network
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
4. Capture support-ready evidence
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Signal support.
Frequently asked questions about Signal problems
Is Signal down, or is the problem limited to one feature?
Run the signal.org check and compare its original timestamps and responses with your actual error. Signal text delivery, calls and linked-device synchronisation require different checks.
Where can I report a problem with Signal?
Use the community buttons on this page to share whether the service works for you. For help from Signal, use the official help/reporting resource linked above. Distinguish phone, linked desktop and recipient-specific delivery state.
What should I check first when Signal is not working?
Compare an existing chat with a call and note the send/delivery indicator rather than assuming both failed. Use Signal's support resources and record whether the issue affects the phone, a linked desktop or one recipient.
What information helps Signal support investigate?
Platform/version, linked-device context, delivery state, error and time without message contents or verification codes.