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Is Proton Mail Down? Check proton.me Status and Outages

Check if Proton Mail is down right now (proton.me). Run a live multi-region check to see whether Proton Mail is offline for everyone or just you.

Get official Proton Mail outage status updates, support links, and targeted troubleshooting steps in one page.

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About Proton Mail Outages and Server Issues

Proton Mail incidents often begin as partial failures before they become broader outages. You may see intermittent errors or feature-specific failures while other pages still load.

For Proton Mail, check message delivery and sync. If results are mixed across regions, compare official sources with this checker before making account or infrastructure changes.

Official Proton Mail Status, Support, and Social Channels

Use official sources first, then compare with the live probe results above to separate provider incidents from local route issues.

Support and Help

Official support resources for Proton Mail account and service issues.

Official Proton Mail Social Profiles for Live Updates

Official teams often post outage status updates and recovery progress through these social channels.

Common Proton Mail Problem Patterns

Use these service-specific patterns to identify likely root cause quickly and choose the right next step.

Account login stays available while mail send and receive fails

For Proton Mail, this is a common partial-outage pattern: one layer responds while another breaks. Verify both account login and mail send and receive on proton.me, then save status code and check time before changing account or browser settings.

Regional differences impact mail send and receive and calendar or drive sync

If results differ between regions, the root cause is often DNS resolver paths, CDN routing, or ISP peering. Re-test proton.me on mobile data and your normal network, then compare outcomes after 2 to 5 minutes.

4xx/5xx or permission errors during calendar or drive sync

These errors usually indicate policy, authentication, or backend dependency strain rather than a total platform outage. Capture the failing endpoint, response code, and timestamp so Proton Mail support can investigate faster.

Session drift and stale cache around anti-abuse verification checks

When stale cookies, cached DNS, or route changes stack up, Proton Mail can fail for one user while remaining up for others. Use a private window, temporarily disable VPN or proxy, and run one clean recheck for proton.me.

How to Check if Proton Mail Is Down

Practical steps to follow when proton.me seems down. Use this checklist to confirm whether Proton Mail is down for everyone or only for you.

1. Check in two places

Run proton.me in WebsiteDown.org first, then open proton.me in your own browser. If results disagree, the issue is often local rather than global.

3. Isolate network path

Test related hosts such as www.proton.me, status.proton.me. If they work while proton.me fails, this points to a partial endpoint issue.

4. Escalate with evidence

Capture final URL, status code, and response time for proton.me, then share those details with Proton Mail support for faster triage and recovery.

How to check if Proton Mail is down (proton.me): 4-step workflow.
WebsiteDown.org incident workflow for troubleshooting proton.me availability issues.

If Proton Mail Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when Proton Mail seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open proton.me in your current browser, then test in a private window or second browser. If only one session fails, the issue is usually local cache, cookie, or extension state.

2. Reset account session once

Sign out and sign back in one time, then retry the failing action on proton.me. Avoid repeated password or security resets until you confirm this is not a broader Proton Mail issue.

3. Remove network interference

Temporarily disable VPN, proxy, private DNS, and filtering extensions. Then switch between Wi-Fi and mobile data to isolate route-level differences.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Proton Mail support.

Frequently Asked Questions

Is Proton Mail down for everyone or just me?

Run the automatic multi-region check on this page for proton.me. If most regions fail together, it is likely a broader incident.

If only one or two regions fail, your local route is more likely the issue.

Where can I find official and real-time Proton Mail outage updates?

Use official status, support, and social links on this page first, then compare with live probe results.

Why is Proton Mail down for me but up for others?

Common causes include DNS resolver variance, ISP routing issues, VPN/proxy filters, stale sessions, and temporary rate limits.

What should I do first if Proton Mail is not working?

Run the check, verify official updates, test another network, and capture exact error details before changing account settings.