Where can I find official Heroku outage updates?

Use the official status, support, and social links on this page. Combine those sources with this checker to confirm global versus local impact.

Live Domain Check

Is Heroku Down? Check heroku.com Status and Outages

Check if Heroku is down right now (heroku.com). Run a live multi-region check to see whether Heroku is offline for everyone or just you.

Get official Heroku outage status updates, support links, and targeted troubleshooting steps in one page.

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About Heroku Outages and Server Issues

Heroku incidents often begin as partial failures before they become broader outages. You may see intermittent errors or feature-specific failures while other pages still load.

For Heroku, check API, build, and platform behavior. If results are mixed across regions, compare official sources with this checker before making account or infrastructure changes.

Official Heroku Status, Support, and Social Channels

Use official sources first, then compare with the live probe results above to separate provider incidents from local route issues.

Official Status

Official outage and maintenance updates for Heroku.

Heroku Official Site

Directly test the official Heroku website entrypoint.

Support and Help

Official support resources for Heroku account and service issues.

Live Updates on X

Follow real-time social outage updates related to Heroku.

Official Heroku Social Profiles for Live Updates

Official teams often post outage status updates and recovery progress through these social channels.

Common Heroku Problem Patterns

Use these service-specific patterns to identify likely root cause quickly and choose the right next step.

Dashboard access stays available while dyno routing fails

For Heroku, this is a common partial-outage pattern: one layer responds while another breaks. Verify both dashboard access and dyno routing on heroku.com, then save status code and check time before changing account or browser settings.

Regional differences impact dyno routing and addon provisioning

If results differ between regions, the root cause is often DNS resolver paths, CDN routing, or ISP peering. Re-test heroku.com on mobile data and your normal network, then compare outcomes after 2 to 5 minutes.

4xx/5xx or permission errors during addon provisioning

These errors usually indicate policy, authentication, or backend dependency strain rather than a total platform outage. Capture the failing endpoint, response code, and timestamp so Heroku support can investigate faster.

Session drift and stale cache around deploy pipeline actions

When stale cookies, cached DNS, or route changes stack up, Heroku can fail for one user while remaining up for others. Use a private window, temporarily disable VPN or proxy, and run one clean recheck for heroku.com.

How to Check if Heroku Is Down

Practical steps to follow when heroku.com seems down. Use this checklist to confirm whether Heroku is down for everyone or only for you.

1. Check in two places

Run heroku.com in WebsiteDown.org first, then open heroku.com in your own browser. If results disagree, the issue is often local rather than global.

2. Verify service status

Check the official Heroku service status page and compare timestamps with your failed checks.

3. Isolate network path

Test related hosts such as www.heroku.com, status.heroku.com. If they work while heroku.com fails, this points to a partial endpoint issue.

4. Escalate with evidence

Capture final URL, status code, and response time for heroku.com, then share those details with Heroku support for faster triage and recovery.

How to check if Heroku is down (heroku.com): 4-step workflow. — WebsiteDown.org incident workflow for troubleshooting heroku.com availability issues.

If Heroku Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when Heroku seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open heroku.com in your current browser, then test in a private window or second browser. If only one session fails, the issue is usually local cache, cookie, or extension state.

2. Reset account session once

Sign out and sign back in one time, then retry the failing action on heroku.com. Avoid repeated password or security resets until you confirm this is not a broader Heroku issue.

3. Remove network interference

Temporarily disable VPN, proxy, private DNS, and filtering extensions. Then switch between Wi-Fi and mobile data to isolate route-level differences.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Heroku support.

Frequently Asked Questions

Is Heroku down for everyone or just me?

Run the automatic multi-region check on this page for heroku.com. If most regions fail together, it is likely a broader incident.

If only one or two regions fail, your local route is more likely the issue.

Where can I find official and real-time Heroku outage updates?

Use official status, support, and social links on this page first, then compare with live probe results.

Why is Heroku down for me but up for others?

Common causes include DNS resolver variance, ISP routing issues, VPN/proxy filters, stale sessions, and temporary rate limits.

What should I do first if Heroku is not working?

Run the check, verify official updates, test another network, and capture exact error details before changing account settings.