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Is Claude Down? Check claude.ai Status and Outages

Check if Claude is down right now (claude.ai). Run a live multi-region check to see whether Claude is offline for everyone or just you.

Get official Claude outage status updates, support links, and targeted troubleshooting steps in one page.

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About Claude Outages and Server Issues

Claude incidents can impact web access, specific models, API connectivity, or desktop workflows independently. Component-level checks are essential for accurate root-cause triage.

For Claude, incident signals are often feature-specific: Web UI loads but model requests fail intermittently. API errors increase while consumer UI remains partly available. If this matches what you see on claude.ai, it usually points to partial degradation instead of a full outage, so confirm with official status updates and a second-network retest.

Official Claude Status, Support, and Social Channels

Claude has an official status page with component health for claude.ai, platform, and API endpoints.

X Live Updates

Monitor real-time social updates and official posts related to Claude outages.

Official Claude Social Profiles for Live Updates

Official teams often post outage status updates and recovery progress through these social channels.

Common Claude Problem Patterns

Use these service-specific patterns to identify likely root cause quickly and choose the right next step.

Web UI loads but model requests fail intermittently

When web UI loads but model requests fail intermittently, traffic is often being rerouted during recovery, which causes temporary flapping. Treat it as intermittent degradation for Claude, monitor for 10 to 15 minutes, and avoid disruptive local resets unless failures stay consistent.

API errors increase while consumer UI remains partly available

When aPI errors increase while consumer UI remains partly available, this is typically a partial control-plane incident where API calls fail before the full site does. Capture endpoint path, HTTP status code, and timestamp from claude.ai so Claude support can trace the failure quickly.

Specific model families degrade while others stay healthy

When specific model families degrade while others stay healthy, it usually indicates a partial Claude incident rather than a total outage of claude.ai. Verify the same action from a second network and record status code, final URL, and check time before contacting support.

Desktop app issues occur independently from API uptime

When desktop app issues occur independently from API uptime, this is typically a partial control-plane incident where API calls fail before the full site does. Capture endpoint path, HTTP status code, and timestamp from claude.ai so Claude support can trace the failure quickly.

How to Check if Claude Is Down

Practical steps to follow when claude.ai seems down. Use this checklist to confirm whether Claude is down for everyone or only for you.

1. Check in two places

Run claude.ai in WebsiteDown.org first, then open claude.ai in your own browser. If results disagree, the issue is often local rather than global.

3. Isolate network path

Test related hosts such as status.claude.com, support.anthropic.com. If they work while claude.ai fails, this points to a partial endpoint issue.

4. Escalate with evidence

Capture final URL, status code, and response time for claude.ai, then share those details with Claude support for faster triage and recovery.

How to check if Claude is down (claude.ai): 4-step workflow.
WebsiteDown.org incident workflow for troubleshooting claude.ai availability issues.

If Claude Is Not Working Only For You, Start Here

Use these local troubleshooting steps after the down-check workflow when Claude seems broken only for you. This section focuses on app, browser, account, and network fixes.

1. Compare browser sessions

Open claude.ai in your current browser, then test in a private window or second browser. If only one session fails, the issue is usually local cache, cookie, or extension state.

2. Reset account session once

Sign out and sign back in one time, then retry the failing action on claude.ai. Avoid repeated password or security resets until you confirm this is not a broader Claude issue.

3. Remove network interference

Temporarily disable VPN, proxy, private DNS, and filtering extensions. Then switch between Wi-Fi and mobile data to isolate route-level differences.

4. Capture support-ready evidence

Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting Claude support.

Frequently Asked Questions

Is Claude down for everyone or just me?

Run the automatic multi-region check on this page for claude.ai. If most regions fail at the same time, Claude is likely experiencing a broader outage or partial incident.

If only one or two regions fail, the issue is usually local to your network path (DNS resolver, ISP route, VPN/proxy, or firewall). Re-check after 2 to 5 minutes and compare Wi-Fi with mobile data.

Where can I find official and real-time Claude outage updates?

Use the Official Status, Support, and Social Channels section above in this order:

  • Official status: Claude Status
  • Support/help: Anthropic Support
  • Social updates: X Live Updates and Reddit Community Reports

Official dashboards are authoritative but can lag during the first minutes of an incident. Combine those sources with this checker to confirm whether Claude is down globally, regionally degraded, or only affecting specific users.

Why is Claude down for me but up for others?

That pattern usually points to path-specific issues rather than a full Claude outage. Common causes include:

  • Stale DNS cache or resolver mismatch
  • ISP peering/routing issues between your network and the provider
  • VPN/proxy exit-node blocking, geo filtering, or WAF policies
  • Browser extensions, cached sessions, cookies, or temporary rate limits

Test in a private window, temporarily disable VPN/extensions, and retry from a second network. If one feature fails while the homepage still loads, treat it as a partial incident.

What should I do first if Claude is not working?

Use this quick triage sequence for claude.ai:

  1. Run the live check for claude.ai
  2. Open the official status/support links above
  3. Test another device or another network
  4. Capture the exact error code, timestamp, and final URL
  5. Only then clear cache or flush DNS if results look local

This order helps you avoid unnecessary account resets when the Claude issue is provider-side.