AWS service status
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Live Domain Check
Run a live reachability check for aws.amazon.com. Compare the regional responses with the problem you see in AWS.
Find AWS help and reporting links, specific checks, and step-by-step guidance below the live result.
Checking reachability from multiple regions.
Share a quick update and see what other visitors are experiencing.
What’s happening? Choose one to send your report.
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Visitor reports are separate from our automated checks and don’t confirm an outage. How reports work · Privacy
The AWS public site does not test your workload. A service incident can be specific to a region, account or resource.
The checker above requests aws.amazon.com from eight configured locations and shows the responses and measurement times. Compare those observations with the actual AWS action that failed. A homepage response alone cannot verify an account, app workflow or transaction.
Looking for another service? Browse infrastructure checks.
Check whether the provider lists a problem with the feature you use. Look at the update time and any affected regions.
Public AWS Health and account-specific Health can have different scopes.
Open the website in your browser and compare it with the result above.
Open AWS help / reporting. Use the provider's customer-service or account-help route for the affected product. Sign-in may be required for private account questions.
Service, region, affected resource, request ID, UTC window and recent deployment/configuration change.
Attach the checker’s downloaded JSON if it helps show the hostname, regional responses and original timestamps. Describe what happened in your browser or app as well. A report sent to WebsiteDown.org is not automatically forwarded to AWS.
These are troubleshooting comparisons, not claims that AWS is currently experiencing a particular incident.
Identify the AWS service and region, then compare public Health information with account-specific AWS Health if accessible.
Check the affected resource's own metrics and request errors before applying changes across unrelated regions.
A 403 Forbidden or 429 Too Many Requests means the host answered but refused or limited that request. A timeout gives no HTTP response. Keep those outcomes separate and check the available-region count before treating the result as broad evidence.
Use these local troubleshooting steps after the down-check workflow when AWS seems broken only for you. This section focuses on app, browser, account, and network fixes.
Open aws.amazon.com in your current browser, then test in a private window or second browser. If only one session fails, compare its account, cookie and extension context before assuming the entire service is unavailable.
Keep an existing working session and preserve unsaved work. For a sign-in failure, use the official account-help route. Avoid repeated password or security resets until you confirm this is not a broader AWS issue.
If possible, compare Wi-Fi with mobile data and note which one fails. Leave any required work VPN or security settings in place.
Save timestamp, device, network type, exact error, final URL, and status code. Use the check workflow above before contacting AWS support.
Run the aws.amazon.com check and compare its original timestamps and responses with your actual error. The AWS public site does not test your workload. A service incident can be specific to a region, account or resource.
Use the community buttons on this page to share whether the service works for you. For help from AWS, use the official help/reporting resource linked above. Public AWS Health and account-specific Health can have different scopes.
Identify the AWS service and region, then compare public Health information with account-specific AWS Health if accessible. Check the affected resource's own metrics and request errors before applying changes across unrelated regions.
Service, region, affected resource, request ID, UTC window and recent deployment/configuration change.